Privacy Notice
This Privacy Notice aims to give you information on why and how we collect and process your personal data.
This Privacy Notice informs you about your privacy rights and how the data protection principles set out in the EU General Data Protection Regulation (“GDPR”) protect you.
It is important that you read this Privacy Notice together with any other notice or policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of why and how we are using your data. This Privacy Notice supplements other notices and policies and is not intended to override them.
Protection of your privacy
In order to create an account or use the services available on our website, it is necessary to provide personal data. We treat them as very confidential and no one outside our organization or authorized entities has access to them. They are used only for communication between us and the implementation of the services provided.
What personal data we collect about you?
Personal data, or personal information means any information that relates to an identified or identifiable living individual. This is a broad definition which includes the specific pieces of personal data which we have listed below.
1. Identity and contact data, e.g. name, email address, phone number.
2. Transactional data – details about payments and any other transactions you enter into using the Services or Site.
3. Technical data, e.g. IP address, browser type and version, operating system etc.
4. Usage data - information about how you use the Site, the Services and other offerings made available by us.
5. Marketing and communications data, e. g. your communication preferences.
For what purpose do we process your personal data?
The main purpose is to enable contact between the parties and the provision of services that are offered through our website. We may also use your personal data to:
• register you as a customer,
• manage our relationship with you which will include asking you to leave a review, take a survey or keeping you informed of our company's business and product development,
• keep our records updated and to study how customers use our products/services,
• obey laws and regulations which apply to us and response to complaints and resolving them,
• gather market data for studying customers' behavior including their preference, interest and how they use our products/services, determining our marketing campaigns and growing our business,
• deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you,
• use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
Cookies
Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.
When you access our Sites and Services we may place cookies on your computer or other device. These technologies help us better understand user behavior, and inform us about which parts of our websites people have visited.
We use first party cookies to recognize you as our customer, customize our Services, content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.
The following are some examples of information that we collect and how we may use it:
We may collect and store details of how you use our Sites and Services. Except in limited instances to ensure quality of our Services over the Internet, such information will not be associated with your IP address.
We may collect information such as your language, inferred zip code or area code, unique device identifier, referrer URL, location, and time zone so that we can better understand customer behavior and improve our Services.
We may collect information regarding customer activities on our websites and platforms, which is used to understand which parts of our Sites and Services are of most interest.
We use the following types of cookies:
Strictly Necessary Cookies
These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These also include cookies we may rely on for fraud prevention. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Performance/Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functionality Cookies
These cookies allow us to remember the choices you make and to tailor our Services so we can provide relevant content to you. For example, a functionality cookie can remember your preferences (e.g., country or language selection), or your username.
The length of time a cookie will stay on your browsing device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you close your browser. Persistent cookies stay on your browsing device until they expire or are deleted.
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